I really don’t think I was useful this week. Normally I am very excited on Sunday night for the upcoming work week ahead, and this Sunday I just wanted to stay home. Too much to do, and Christmas is almost here. The weather is cold outside and the house is warm. There are presents that need to be wrapped and small gifts left to buy. Laundry that needs to be washed and folded. I found myself thinking about the things I needed to do at home while at work, and not wanting to actually work. People still want their cabinets made by Christmas.
Every year with the exception of the last two, most of our clients want their cabinets by Christmas. This makes for a very stressful month. I am working on a new system I implemented where I schedule each install by the date and not by who calls the most. It is the running joke around the shop that if you tell my dad, “I’m not in a hurry to get my cabinets,” your going to wait awhile. And if you call all the time and are a pest you get in the front of the line. That is why I am changing the system.
I am so not tough, although I would like to think I am. I do not take criticism very well especially when someone is swearing and yelling at me. Today didn’t turn out to be one of the best days because I got a bad phone call from a customer that I cannot please, and my time is up. There are no more chances, and that makes me want to cry. I have been given enough time to complete my task and that is it. I think it makes me want to cry because I have been given a second chance by Jesus. I am forgiven and because of that I need to forgive others too. So when I am not forgiven by people I resort to crying, and being in a “male dominated” occupation with a “male” swearing at me I find myself secluded and attacked. I don’t like being attacked and I don’t like being told my work is crappy when I know it is not. I will only be sad today, just today I will go home tonight play with my cute boys and drink a warm cup of coffee, (maybe with some whipped cream). Better yet I’ll make myself a mocha! Tomorrow is another day, and its definately going to be better.
April (custom cabinet girl)
Quoting a job especially a kitchen is a lot of work. Right now I am still in training learning how to measure cabinet spaces and the thing I am most afraid of is measuring wrong. Now that I think about it, my absolute worst fear is that I measure the space, build the cabinetry, and it doesn’t fit. That would cause me to feel like a complete failure and I do not like to fail. Although my standard is if I do fail then I will make it right by trying again, and figuring out what I did wrong.
For example, this picture of a job I quoted last week took me a day and a half to complete. I got the quote to the client in one day, and followed up the day after with no response. My dillema is how soon and how much more time do I invest? Do I call again? Does the client not want to talk to me? I am not sure and I’m not very good at discerning these types of things. I usually wait and hope for the best. Which means I’ll forget about the job, move on and probably never get it. I think this is causing me to lose jobs instead of gain, and I am not quite sure how much is too much. I do not, I mean DO NOT want to be that pushy girl who calls and calls, and drive the client crazy, but on the other hand I don’t want to be too flippant and the client thinks I am not interested in the work. There is a fine line of how far you need to go for work and how much time you need to invest before you decide whether or not to back off.