I really don’t think I was useful this week. Normally I am very excited on Sunday night for the upcoming work week ahead, and this Sunday I just wanted to stay home. Too much to do, and Christmas is almost here. The weather is cold outside and the house is warm. There are presents that need to be wrapped and small gifts left to buy. Laundry that needs to be washed and folded. I found myself thinking about the things I needed to do at home while at work, and not wanting to actually work. People still want their cabinets made by Christmas.
Every year with the exception of the last two, most of our clients want their cabinets by Christmas. This makes for a very stressful month. I am working on a new system I implemented where I schedule each install by the date and not by who calls the most. It is the running joke around the shop that if you tell my dad, “I’m not in a hurry to get my cabinets,” your going to wait awhile. And if you call all the time and are a pest you get in the front of the line. That is why I am changing the system.
I am so not tough, although I would like to think I am. I do not take criticism very well especially when someone is swearing and yelling at me. Today didn’t turn out to be one of the best days because I got a bad phone call from a customer that I cannot please, and my time is up. There are no more chances, and that makes me want to cry. I have been given enough time to complete my task and that is it. I think it makes me want to cry because I have been given a second chance by Jesus. I am forgiven and because of that I need to forgive others too. So when I am not forgiven by people I resort to crying, and being in a “male dominated” occupation with a “male” swearing at me I find myself secluded and attacked. I don’t like being attacked and I don’t like being told my work is crappy when I know it is not. I will only be sad today, just today I will go home tonight play with my cute boys and drink a warm cup of coffee, (maybe with some whipped cream). Better yet I’ll make myself a mocha! Tomorrow is another day, and its definately going to be better.
April (custom cabinet girl)
Quoting a job especially a kitchen is a lot of work. Right now I am still in training learning how to measure cabinet spaces and the thing I am most afraid of is measuring wrong. Now that I think about it, my absolute worst fear is that I measure the space, build the cabinetry, and it doesn’t fit. That would cause me to feel like a complete failure and I do not like to fail. Although my standard is if I do fail then I will make it right by trying again, and figuring out what I did wrong.
For example, this picture of a job I quoted last week took me a day and a half to complete. I got the quote to the client in one day, and followed up the day after with no response. My dillema is how soon and how much more time do I invest? Do I call again? Does the client not want to talk to me? I am not sure and I’m not very good at discerning these types of things. I usually wait and hope for the best. Which means I’ll forget about the job, move on and probably never get it. I think this is causing me to lose jobs instead of gain, and I am not quite sure how much is too much. I do not, I mean DO NOT want to be that pushy girl who calls and calls, and drive the client crazy, but on the other hand I don’t want to be too flippant and the client thinks I am not interested in the work. There is a fine line of how far you need to go for work and how much time you need to invest before you decide whether or not to back off.
Yesterday was so much fun, with turkey and stuffing and all that good food. Here are my two boys and my nephew in the middle, Jackson. All up to something yesterday. It was a nice, quiet relaxing day, with no phones ringing, no disgruntled employees, no bills to worry about, no cabinets to build. All in all it was a great day.
I looked forward to taking my boys out this morning for a trip to a friends new house which they are remodeling. What a great house, with so much potential! They want us to build them two different vanities for each bathroom and I brought Nathan and Jakob out there to play with their kids while me and my dad measured the spaces for the vanities. Well, my dad measured while I kept my eye on the boys (you never know), and I asked questions when I could. Another outing learning with my dad is nice to spend time with him and also to let me be more prepared to go on my own.
I am going to be measuring more now, and I am definitely up for the challenge. There is a lot to think about and I have been in the cabinet trade now full time for 6 years and I still don’t know a lot. But, each year I learn about 20 new things which I love. You will see me talk a lot about wanting to go out into the shop and assemble cabinets and that is something I am really begging to do right now. I am always in the office and I have to a least know how the cabinets are built, which I do but I need to physically go out into the shop for myself and do it in order to create more credibility. As you read a few days ago the “male shovinists” are alive and well and coming into my office! This is just another way for me to prove myself although I shouldn’t have to, but because I live in the “Real World” I am going to.
Have a productive day!
I think I will first talk about the wonderful visit by my 3 year old just a few minutes ago. Nathan walks in the office with his ice cream cone he got from Grandma and laughs when I say, “Is that mine?” He is so cute, and sweet. When he leaves and I buckle him into his car seat he says, “Mommy I need a kiss and a hug.” I just smile and realize there are only a few more precious moments like these, and there will be many new and different experiences to come. I just want to freeze this time in my life just a little longer, it slips away so fast. I just love the little hands, and the little toes, and the “Mommy help me!” Even when I am tired or lazy I know in the back of my mind that this “needing” of me will soon end. On to bigger and better things, they all say. I hope that all of these memories will stay in my heart forever.
As for working today, I think I am ready for a vacation. I am excited about the jobs we are finishing and the jobs I am quoting, but I know Thanksgiving is in just 3 days and it makes me so excited and anxious because I have a lot of shopping and planning to do. My Jakob’s birthday is on Thanksgiving this year and that is another thing I need to get ready as well. I still have to set up his Chuck E Cheese birthday party for the following weekend and I get Greg, “Mr. know it all” asking me, “did you set that up yet?” Like I don’t go to work too. I love to be the person in charge of groceries, laundry, parties, date nights, setting up babysitters, buying birthday gifts, picking up children from daycare, taking children to daycare, helping with homework, making dinner every night, giving baths, putting kids to bed, cleaning the house, going through the mail, paying bills, and oh that full time job thing too! Sure Greg, I have time to set up the party too! According to him he has the hardest job in the world and I assume right this very second he is laughing it up with all of his UPS buddies eating lunch at California Pizza Kitchen. It must be hard being him!
I am always learning something new and I love to learn new things, and this year is no exception. I learned earlier this year that there are career coaches. Coaches that help you with anything you might need advice in for your business or even your personal life. I wish I had known of this coaching before, but I am glad I do now. I just finished my first six month coaching period with Lynn Telford Sahl and you can look her up on www.lynntelfordsahl.com. She has helped me grow in the last six months, giving me a different perspective on situations I have faced and am currently going through. I have found this coaching truly helpful and valuable for me and my business.
I am now in a year long coaching program called the “Big Fish” program. If you go to www.bigfishnation.com you can learn all about it. This is a unique coaching program which has homework for me to do and books to read so that I can learn how to be a “Big Fish.” I am so excited for what is ahead, and I have already learned so much.
I have learned that you “only give energy to that which you want to grow.” I also am excited that I started reading, “Write it Down, Make it Happen.” I plan on writing down, “Weber’s Cabinets will sell hundreds of butcher blocks throughout the entire country from our website.” I am sooooo Excited!